Terms and Conditions

 General Business Terms and Conditions
 

Article 1 Scope of application, consumer information
The following general business terms and conditions regulate the contractual relationship between Ludwig Zugs and the consumers and entrepreneurs purchasing merchandise from our shop. Conflicting terms and conditions or terms deviating from our general business terms and conditions are not recognized by us. The contract language is German or English.
Article 2 Conclusion of the contract
  1. The offerings of Lucky’s-Pullover online shop represent a non-binding invitation to the consumer to purchase our goods.
  2. After entering your personal information and clicking on the confirmation button you are placing a binding offer for the conclusion of a purchase contract. You can however also place a binding order by telephone or by telefax.
The instantly sent email or fax confirming the receipt of your order does not constitute a binding acceptance of the purchase offer.
  1. We are entitled to accept your offer within 3 days under forwarding of an order confirmation by email. Following the fruitless expiry of the deadline stated in sentence 1 of this subsection your offer is deemed as rejected, meaning you are no longer bound by your offer. In the case of orders placed by telephone, the purchase contract is concluded when we immediately accept your offer. If the offer is not immediately accepted you are also no longer bound by your offer.
Article 3 Customer information: Storage of your order information
Your order, including details regarding the concluded purchase contract (e.g. products, price etc.), is stored by us. However, you do not have online access to your past orders. We will send you our general business terms and conditions but our terms and conditions can also be looked up on our website at all times. Should you wish to save the product descriptions on our shop site for your own personal use you can take a screenshot (= image taken by the computer of the screen) or alternatively print out the whole page.
Article 4 Consumer information: Corrections
Before you place your final order, the information you have entered can be corrected at any time with the cancel key. We will inform you of further possibilities to correct your order during the order process. You can cancel the whole order process at any time by closing the browser window.
Article 5 Return costs in the event of withdrawal from the contract
In the event of your withdrawal from the contract you are to bear the return costs if the delivered goods correspond to the goods ordered and if the price of the returned item does not exceed a value of 40,- Euros or, when in the case of a higher price of the item, you have at the time of the withdrawal not yet paid the full consideration or a contractually agreed partial payment. You only have to bear the regular return costs. We bear any additional charges which may occur, for example due to a change of business location or because we request the assignment of expensive delivery services.
Article 6 Limitation period for warranty claims
  1. Consumer’s warranty claims regarding used goods
Any claims arising from defects in used goods expire within one year of the sold item being handed over to you. Claims for damages, claims arising from defects which we have fraudulently concealed and any claims arising from a guarantee we have accepted for the quality of the item are excluded from this regulation. For these exempt claims the statutory limitation periods apply.
 
  1. Warranty towards entrepreneurs
Your warranty claims arising from defects of the purchased goods expire one year after the day on which the risk is transferred to you. Claims for damages, claims arising from defects which we have fraudulently concealed and any claims arising from a guarantee we have accepted for the quality of the item are excluded from this regulation. The right to recourse according to section 478 of the German Civil Code (BGB) is also excluded. For these exempt rights and claims the statutory limitation periods apply.
 
Article 7 Limitation of liability
We rule out accepting liability for breaches of duty due to slight negligence, insofar as these breaches do not concern essential contractual obligations or cause damages that result from injury to life, body or health or concern claims arising under the German Product Liability Act (Produkthaftungsgesetz). The same applies to breaches of duty caused by our agents and legal representatives. Essential contractual duties are in particular the obligation to hand over the item and transfer ownership to you. Furthermore, we are obligated to make the goods available to you free from material defects and defects of title.
 
Compiled and updated by janolaw AG.